1. Introduction

At BlynkAds, we are committed to providing a powerful AI-driven advertising automation platform that helps businesses create campaigns, generate creatives, build audiences, and streamline their advertising workflows.

Because BlynkAds provides immediate access to software features, AI tools, campaign generation capabilities, integrations, and platform resources after subscription activation, every subscription purchase represents a commitment to use the platform during the selected billing period.

This Refund Policy explains our approach to subscription cancellation, continued access, and refund requests.

Website: www.blynkads.com

Contact Email: developer@blynkads.com

By subscribing to BlynkAds, you acknowledge and agree to the terms mentioned in this policy.

2. Subscription Cancellation

You may cancel your BlynkAds subscription at any time through your account settings or by contacting our support team.

What Happens After Cancellation?

When you cancel your subscription:

• Your subscription will not renew for the next billing cycle.
• You will continue to have complete access to all features included in your current plan until your existing subscription period expires.
• You can continue using AI tools, campaign generation features, creatives, integrations, and other available platform functionality during the remaining paid period.
• Your account and generated data will remain available unless you separately request account deletion.

Cancellation only prevents future charges. It does not immediately end your subscription access.

3. Our Refund Approach

At BlynkAds, we encourage users to cancel their subscription if they no longer wish to continue using the platform rather than immediately requesting a refund.

Since subscription activation provides immediate access to:

• AI campaign generation
• AI creative generation
• Audience recommendations
• Advertising automation workflows
• Platform integrations
• Campaign management features

Subscription payments are generally considered non-refundable.

Cancelling your subscription allows you to:

• Continue using your purchased plan until the end of the billing period
• Utilize all available features you have already paid for.
• Avoid future automatic renewal charges.

We believe this approach ensures users receive the full value of their purchased subscription period.

4. Refund Eligibility

Refunds are not automatically issued upon subscription cancellation.

However, BlynkAds may review refund requests in genuine and exceptional circumstances on a case-by-case basis.

Situations that may be considered include:

• Duplicate payments caused by technical issues (such payments may generally be adjusted or carried forward to the next billing cycle instead of being refunded).
• Unauthorized account charges after verification.
• Serious platform-related issues that prevent access to paid features.
• Billing errors caused due to an issue within Blynk Ads systems.
• Other exceptional circumstances supported by a reasonable explanation.

Refund requests must include:

• Registered account email address
• Subscription details
• Detailed reason for requesting a refund
• Relevant supporting information

Approval of a refund request does not mean the complete subscription amount will automatically be refunded. Any approved refund will be calculated based on the remaining unused subscription value and applicable deductions as described in this policy.

5. Refund Review Process

All refund requests are reviewed individually by our team.

During the review process, we may evaluate:

• Account ownership and subscription details
• Reason provided for the refund request
• Platform usage during the subscription period
• Whether the issue occurred due to BlynkAds services
• Applicable payment and billing records

Refund approval is not guaranteed and is determined after reviewing the complete situation.

The refund review process may take up to 14 business days depending on the complexity of the request.

Our team may contact you during this period for additional information or clarification.

5.1 Approved Refund Calculation

If a refund request is approved, the refund amount will be calculated based on the remaining unused value of your subscription at the time the refund is processed. So we highly encourage you to keep using our platform until you receive the refund.

The refund amount will be calculated after considering:

• The number of days the subscription has already been active.
• The period during which you had access to BlynkAds features.
• Applicable taxes, including GST or other government charges.
• Any applicable payment processing charges.

The refund amount will be calculated based on the date the refund is processed, not the date the refund request was initially submitted.

Example:

If your subscription value is X amount monthly and you submit a refund request on the 5th day of your subscription:

• Your request will go through the review process.
• If the review and approval process takes time and the refund is processed on the 21st day, the refundable amount will be calculated based on the remaining unused subscription value from that processing date.
• The refund will only cover the eligible unused portion of the subscription.
• Applicable GST and other taxes will be excluded from the refund amount.

This ensures that approved refunds accurately represent the remaining unused value after considering the period during which BlynkAds services were available to you.

6. Non-Refundable Situations

Refunds generally will not be provided in situations including:

• Change of mind after purchasing a subscription.
• Not using the platform after subscription activation.
• Not exploring available features.
• Failure to achieve expected advertising results.
• Poor campaign performance caused by external factors.
• Incorrect campaign strategy decisions.
• Failure to review or modify AI-generated outputs before publishing.
• Forgetting to cancel before subscription renewal.
• Selecting an unsuitable subscription plan without contacting our support team.

Additionally, user-side issues such as:

• Internet connectivity problems.
• Device limitations.
• Browser-related issues.
• Incorrect account configuration.

will generally not qualify as technical issues eligible for refunds.

7. Advertising Results and Refund Requests

BlynkAds provides AI-powered advertising tools and automation capabilities but does not guarantee specific business outcomes.

We do not guarantee:

• Sales
• Leads
• Revenue
• Conversion rates
• Advertisement approvals
• Return on advertising spend (ROAS)
• Specific campaign performance results

Advertising outcomes depend on various factors, including:

• Market conditions
• Competition
• Product/service quality
• Pricing
• Budget allocation
• Audience behavior
• Advertising platform policies

Refund requests based only on expected business results or advertising performance will generally not qualify.

Users remain responsible for reviewing and approving campaigns, creatives, audiences, and advertisements before launch.

8. Account Deletion

Users may request deletion of their BlynkAds account at any time.

Deleting your account:

• Removes access to your BlynkAds workspace.
• May permanently remove stored campaign data, generated assets, and account information according to our data policies.
• Does not automatically qualify you for a refund.

If you believe your situation qualifies for a refund, you must separately contact our team with a detailed explanation.

9. Subscription Renewal Responsibility

Subscriptions may automatically renew based on your selected billing cycle unless cancelled before the renewal date.

Users are responsible for:

• Monitoring their subscription status.
• Cancelling before the renewal date if they do not wish to continue.
• Maintaining updated payment information.

Refund requests caused due to missed cancellation deadlines will only be considered under exceptional circumstances.

10. Payment Processing

Payments are processed through authorized third-party payment providers.

BlynkAds does not store complete payment card details.

Any payment-related concerns should first be reported to our support team before initiating payment disputes or chargebacks.

11. Changes to This Refund Policy

We may update this Refund Policy periodically to reflect:

• Changes in our services
• Business requirements
• Legal obligations
• Payment practices

Updated versions will be published on:

Website: www.blynkads.com

12. Contact Us

For subscription cancellation, refund requests, or billing-related questions:

BlynkAds

Website: www.blynkads.com

Email: developer@blynkads.com

We encourage users to evaluate their subscription requirements carefully and use the cancellation option when they no longer wish to continue.

Refund requests are reserved for genuine circumstances and will be reviewed fairly by our team after proper evaluation.